"The service we have received from HPAC over the last 20 years could only be rated as outstanding. Regardless of the hour of day or night the problems we have encountered have been attended to promptly and efficiently. A notable part of this service has been the pleasant and efficient demeanour of their staff, which is of high importance due the necessary engagement with Health Care Professionals at all levels. Due to the critical nature of some of our equipment and its complexity it has been very encouraging to note that Paul Kelly himself has been prepared to attend the site and work to restore services when difficult to diagnose problems have occurred."